Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with cutting-edge and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones and LinkedIn and Facebook.
Position Overview:
The IT Infrastructure Analyst will provide advanced technical support to end-users,



handle complex desktop-related issues, and assist with the installation, configuration, and maintenance of desktop hardware and software.
What you’ll do as the IT Infrastructure Analyst:
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Serve as the subject matter expert on hardware, infrastructure delivery, and maintenance, collaborating with delivery teams to implement, secure, and maintain IT infrastructure.
• Work with Workplace IT teams to ensure consultants have the necessary tools to perform their roles effectively.
• Monitor the support queue diligently, ensuring timely responses and resolution of tickets.
• Assist ThoughtWorkers by troubleshooting technical issues and providing effective solutions for their IT needs.

📌 IT Infrastructure Analyst (India)
🏢 Zones
📍 India