Position Summary

AV Operations Specialist – CTS Solutions Kolkata

Work you’ll do
Your primary responsibilities will include helping customers determine the best technology solutions to meet their desired virtual or hybrid meeting outcomes. In this role, you will support AV events, videoconference endpoints, Zoom, and Microsoft Teams meetings and events. As an AV Operations specialist, you will offer consultation and recommend the best audio/video solutions for their events, meetings, or sessions. You will act as a central point of contact for all individuals involved in the event and provide them with end-to-end support based on their requirements.
Duties will include reviewing the schedule of all events scheduled for the coming week and the next day. You will provide health checks for the spaces at the start of the day and before the event to ensure the functionality of the space is up and running. You will oversee all the AV devices across the location and keep an active track of their health and whereabouts to ensure they are being checked and replaced as needed based on utilization.



You will keep the local leadership and reporting lead updated on the day-to-day activities and challenges surfaced during the events, sessions, or meetings.
Responsibilities
• Conduct pre-event planning sessions with clients to understand their requirements and objectives and enable the appropriate technology setup for the specified time.
• Assist wth all AV operations-related tasks, ensuring the highest quality standards are met for each event.
• Plan, coordinate, and execute live production events, including the setup, operation, and breakdown of live streaming and AV equipment.
• Coordinate with internal and external stakeholders to ensure all technical and logistical aspects of events are addressed.
• Monitor the health of AV equipment and video endpoints to ensure proper maintenance and optimal performance.
• Develop and implement best practices for AV operations and live even

📌 AV Operations Specialist (Kolkata)
🏢 Deloitte
📍 Kolkata