Overall Purpose

This is an exciting senior hybrid role supporting strategic Salesforce Health Cloud initiatives across Cigna

International Health Delivery Services (IHDS) - Transformation Office.

As part of the Cigna IH Customer, Client and Provider Experience team, the User Acceptance Testing (UAT)

Senior Analyst - Salesforce Health Cloud & Automation, reporting to the Transformation Office UAT Lead,

will combine functional UAT leadership, business engagement and quality governance with hands-on

technical contribution to test automation and AI-enabled testing.

The successful candidate will work closely with Product Owners, Business SMEs, clients, Technology, QA,

Scrum and Delivery teams to ensure that business requirements, customer journeys, integrations and

release outcomes are thoroughly validated from an end-user perspective. The role will primarily support

Salesforce Health Cloud and its connected enterprise services.

This position operates in a fast-moving Agile environment. The successful candidate must be comfortable

managing multiple concurrent priorities,



working to demanding delivery timelines, maintaining a high level of

commitment and accountability, and representing the UAT team confidently and professionally in project and

governance forums.

The role will also support the automation assets from approved tools and frameworks, including Cursor with

Vista and Microsoft Copilot capabilities, while ensuring appropriate human review, traceability, security and

responsible use of AI for agile CI/CD improvement based on best practices.

Key areas of responsibility Approx

Time

Business Engagement, UAT Leadership and Stakeholder Management

• Act as the primary UAT partner for Product Owners, SMEs and Delivery teams, building robust

relationships and providing clear quality leadership throughout the delivery lifecycle.

• Lead UAT planning, test preparation, execution, defect management, release readiness

assessments and business sign-off

📌 QA & Testing Senior Analyst (Bengaluru)
🏢 The Cigna Group
📍 Bengaluru