• Achieving the turnover targets for retrofit projects as per the Annual Business Plan (ABP), ensuring alignment with business growth objectives.
• Executing strategies to control costs and improving project profitability by implementing best practices and process optimizations.
• Collaborating with the Manager to ensure that all projects are booked and executed at the desired margins, contributing to the overall financial success of the department.
• Ensuring proper project planning, including material delivery, resource allocation, and scheduling, to meet customer requirements and timelines.
• Overseeing day-to-day operations at job sites, ensuring projects are executed with a “first-time right” approach to avoid rework, reduce costs, and ensure timely handover.
• Coordinating with internal teams (Design, Planning, and Finance) to facilitate smooth execution and resolve any project-related issues that may arise.
• Actively contributing to achieving the targeted Customer Satisfaction Survey (CSS) score by addressing customer concerns promptly.
• Collecting customer feedback at the end of each project, identifying areas for improvement, and securing referral letters to enhance the company’s reputation and generate repeat business.
• Ensuring zero safety incidents across all job sites by strictly enforcing adherence to Standard Operating Procedures (SOPs), conducting Hazard Identification and Risk Assessments (HIRA), Job Hazard Analysis (JHA), and toolbox meetings.
• Participating in leadership audits and safety meetings to promote a safety-first culture at every level of project execution.
• Proactive managing outstanding receivables by working with customers and the Finance team to ensure timely collection of payments and minimize overdue amounts.
• Contributing to improving cash flow and overall financial health by ensuring collection of advances and payments as per project terms.
• Evaluating and selecting subcontractors for retrofit projec
📌 Assistant Manager- CC Retrofit Execution (Bengaluru)
🏢 Voltas Limited - A TATA Enterprise
📍 Bengaluru
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