The Assistant Manager - CC Retrofit Sales is responsible for driving sustainable growth in the retrofit business by achieving the defined order booking and gross margin targets. This role focuses on expanding the customer base, managing sales from AMC and non-AMC customers, promoting value-added services, and ensuring a customer-centric approach. The individual will contribute to top-line growth through lead generation, business development, and strategic customer relationship management.

Responsibilities

• Achieving retrofit order booking with a targeted gross margin.
• Generating retrofit business from the existing AMC base, competition customers, and through value-added services.
• Ensuring sale of Voltas Brand HVAC units to contribute towards the overall retrofit business target.
• Identifying new sales opportunities from tender routes and non-AMC customers to expand the revenue stream.
• Collecting advance payments from all retrofit projects to ensure healthy cash flow during project execution.




• Ensuring that all retrofit offerings are tailored to meet customer needs and maintain a high strike rate by focusing on delivering quality service, reliable solutions, and customer satisfaction.
• Managing all sales activities and track progress through CRM systems to ensure transparency, accountability, and timely action on sales opportunities.
• Maintaining the success rate for Lead Generation, Enquiry Generation, Quote Generation.
• Regularly updating the CRM and PSCRM systems on a weekly basis to track leads, enquiries, quotes, and orders.
• Using CRM to update the Customer Contact Plan and ensure projections are in line with business goals.
• Tracking and managing sales opportunities, ensuring accurate forecasts and timely follow-ups.
• Identifying recent business opportunities from untapped territories and accounts to expand the retrofit footprint.
• Developing non-HVAC business opportunities such as rental services, UVGI, robotic duct cleaning, utility retrofitti

📌 Assistant Manager- CC Retrofit Sales (India)
🏢 Voltas Limited - A TATA Enterprise
📍 India