Job Summary

The Front Office Receptionist is the first point of contact for patients and visitors. This role involves managing front desk operations, handling patient appointments, maintaining records, and ensuring a smooth administrative workflow in the rehabilitation center.

Key Responsibilities

* Greet and assist patients, bystanders, and visitors in a professional and friendly manner

* Handle patient registration and maintain accurate records/files

* Schedule, reschedule, and manage patient appointments

* Answer phone calls, emails, and inquiries promptly

* Coordinate with therapists and departments for patient flow

* Manage billing support and basic cash handling

* Handle incoming and outgoing documents, reports, and communications

* Support administrative and HR-related tasks when required

Required Qualifications

* Minimum:



Plus Two / Diploma / Degree in related field

* Basic computer knowledge (MS Office, email handling)

* Prior experience in reception/front office is an added advantage

Skills & Competencies

* Excellent communication and interpersonal skills

* Solid organizational and multitasking abilities

* Professional appearance and attitude

* Ability to handle patient queries with empathy and patience

* Time management and attention to detail

* Basic knowledge of healthcare/reception processes is a plus

Advantages:

- Versatile schedule
- Leave encashment
- Paid sick time
- Paid time off

Work Location: In person

📌 Front Office Receptionist (Malappuram)
🏢 NISARI REHAB THERAPIES
📍 Malappuram