The Assistant Store Manager supports the Outlet Manager in daily operations, staff supervision, customer handling, inventory management, and maintaining hygiene and operational standards inside the store.
Key Responsibilities
- Support smooth day-to-day outlet operations.
- Ensure floor cleanliness, display arrangement, and product presentation.
- Monitor staff grooming and discipline.
- Assist in staff briefing and task allocation.
- Ensure counters, tasting trolley, racks, and fridge are clean and organized.
- Monitor product tagging, MFG dates, and expiry checks.
- Handle customer complaints and ensure customer satisfaction.
- Assist in checking daily reports, sales tracking, wastage, and SOP compliance.
- Support stock checking, GRN verification, and inventory management.
- Ensure washroom, seating area, and kitchen cleanliness standards are maintained.
- Coordinate with the Outlet Manager for operational improvements.
Required Skills
- Team coordination
- Customer handling
- Store operations knowledge
- Basic reporting skills
- Communication skills
Qualification & Experience
- Graduate / HSC preferred
- 2–5 years of retail or food industry experience