Build strong rapport with the customers, assisting customers with questions & needs.
Executing in a quick and efficient manner.
Upselling, cross-selling of other activities, beverages, and second games, memberships, Provide qualified and extra care to the players.
Making sure the team is adhering to SOPs in all aspects Responsible for complete unit equipment and maintenance Responsible for meeting Target of the unit Responsible for making sure team is hitting their targets
Training new hires Staffing,
Mentoring skills End of shift: Cash and bank validations Billing,
validation of different modes of payments.
Team Monthly reviews Vendor Management On-the-job performing any unit requirements. Checklist Management: Opening and closing checklist.
Inventory Management Escalations on complaints of players and escalate to seniors when required.
Manage events and bookings as needed. Safeguard gaming equipment.
# Graduate
# 1 year experience as a Team Lead
# Excellent negotiation skill
Position Available:Retail Store Manager
📌 Store Supervisor (Bengaluru)
🏢 Hex Entertainment
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.