- Welcome customers and understand their jewellery requirements, preferences, and budget.
- Showcase gold, silver, diamond, and other jewellery products as per customer needs.
- Explain product specifications, designs, purity, weight, pricing, making charges, and applicable offers.
- Achieve individual and store sales targets.
- Build strong customer relationships and encourage repeat purchases and referrals.
- Handle customer queries, objections, and complaints professionally.
- Ensure proper display, cleanliness, and presentation of jewellery at the counter.
- Follow jewellery handling, security, billing, and inventory procedures.
- Maintain product knowledge and stay updated on new collections, schemes, and promotions.
- Coordinate with the store team to ensure smooth daily operations.
Required Skills
- Robust communication and interpersonal skills.
- Customer service and selling skills.
- Ability to understand customer needs and close sales.
- Basic numerical and calculation skills.
- Professional grooming and a customer-focused attitude.
- Attention to detail and willingness to learn jewellery products.