Introduction

Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging.

How you'll make an impact

Responsibilities:

Maintains M365 application systems that are beyond the development stage and running in the daily operations of the firm. May have overall ownership of a product or app, gathering requirements, managing and prioritizing changes. Specializes in configuring and supporting applications (e.g. SaaS). Entry roles require little or no knowledge or experience.




• Entry level position with little or no prior relevant training or work experience
• Acquires basic skills to perform routine tasks
• Work is prescribed and completed with little autonomy
• Works with either close supervision or under clearly defined procedures

About you

Skills and Qualifications:

• Minimum 3-6 years of experience in Application Support role.
• Provides excellent customer service and communicates effectively with technical and non-technical audiences.
• Demonstrates scheduling flexibility and the ability to support stakeholders across global time zones, including coordination with US, UK, and India-based teams.
• Possesses solid organizational skills, attention to detail, and the ability to manage assigned priorities in a production support environment.
• Collaborates effectively with technical teams, business stakeholders, product owners, and support resources at all levels.
• Works effectively in a team setting and seeks g

📌 Application Support Analyst (Pune)
🏢 Gallagher
📍 Pune