Job Title: Agentforce Tech Lead
Location: Bangalore, India
Experience: 10+ Years in Salesforce Technology
Employment Type: Full-Time
About the Role
We are seeking an experienced and highly motivated Agentforce Technical Team Lead with a strong blend of technical leadership, solution architecture, and client-facing capabilities. The ideal candidate will have 10+ years of Salesforce technical experience, including 2–3 years of hands-on experience with Salesforce Data Cloud and Agentforce and proven expertise across Sales Cloud, Service Cloud, and Experience Cloud.
This role requires a strategic thinker who can engage with clients, translate business requirements into scalable solutions, lead delivery teams and drive successful implementations across the Salesforce ecosystem.
Key Responsibilities
Technical Leadership
• Lead the design, development, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, Data Cloud and Agentforce.
• Provide technical direction and governance for Salesforce programs and projects.
• Review and approve solution design,



architecture artifacts and development standards.
• Ensure adherence to Salesforce best practices, security standards, scalability and performance guidelines.
• Drive innovation through adoption of recent Salesforce capabilities and AI-powered solutions.

Client & Solution Leadership
• Engage directly with business stakeholders, product owners and client leadership teams to understand business objectives and challenges.
• Conduct solution workshops, requirement discovery sessions and architecture reviews.
• Act as a trusted advisor to clients by recommending best-fit Salesforce and AI-driven solutions.
• Present technical solutions, implementation approaches and roadmap recommendations to senior stakeholders.

Data Cloud & Agentforce
• Design and implement Data Cloud solutions including data ingestion, harmonization, identity resolution, segmentation and activation.
• Build customer 360 u

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