People Partner, Specialist I (Noida)

People Partner, Specialist I (Noida)

13 Oct
|
Aristocrat Gaming
|
Noida

13 Oct

Aristocrat Gaming

Noida

At Aristocrat, we believe in crafting outstanding experiences that delight our customers and elevate our industry. Our mission is to bring happiness to life through the power of play, and we are committed to encouraging an inclusive, collaborative, and innovative culture. As a People Partner, Specialist I, you will play a pivotal role in our Information Technology team, ensuring seamless operations and providing outstanding support to our employees. This is an outstanding chance to join a world-class team, make a meaningful impact, and grow your career in a dynamic, quick-paced environment

What You'll Do

• Provide excellent customer service by responding to elevated and complex P&C; inquiries from employees, P&C; business partners, and managers. Handle these inquiries through multiple intake methods such as email, chat, phone, or ticketing systems.
• Manage inquiries accurately and promptly by referring to knowledge guides and resources available across various HR systems.
• Employ a case tool to document all inquiries, customer details, case information, and updates.



Convey resolutions to the requester or forward more complex issues to the relevant team.
• Perform employee data updates directly, including bulk EIB imports into the Workday system, and provide validation for business process data mapping.
• Manage critical issues from Tier 1 and use the case tool to record inquiries, customer information, case data, updates, and communicate resolutions to the requester.
• Complete People & Culture transactions and data reporting using Workday and other systems.
• Manage complex and advanced inquiries, update employee information, and support employees directly through consultative efforts or via external vendors.
• Maintain keen attention to detail and a drive for the ongoing refinement of People & Culture systems, processes, and reports.
• Support your assigned region, working within the relevant shift pattern and hours to provide support to your collaborators a

📌 People Partner, Specialist I (Noida)
🏢 Aristocrat Gaming
📍 Noida

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