About Reveleer

Reveleer delivers a unified platform spanning risk adjustment, quality improvement, clinical intelligence, and member management for health plans and provider organizations navigating the complexity of value-based care. Trusted by 80+ customer organizations nationwide, the platform integrates data, analytics, and intelligent workflow automation into one governed system designed to support traceable documentation across diagnoses, quality measures, and submissions. With regulatory expertise and transparent, human-in-the-loop AI at its core, Reveleer supports organizations working to advance care quality, strengthen documentation integrity, and sustain the operational readiness needed to navigate audits with confidence.

About the Role

We are seeking a Retrieval Team Lead to join our Retrieval Operations team. This role leads a team of Retrieval Specialists (PSRs) who connect with the onshore team daily to understand client process requirements and guidelines. The Team Lead owns team production, retrieval completion rate, turnaround time, quality, and compliance targets,



and drives performance through real-time monitoring, coaching, and process improvement. The role also reports team performance to leadership, escalates provider and project risks, and manages engagement, retention, and skill development within the team. The role supports a large-scale retrieval program (approximately 500,000 chases, beginning with the October 2026 go-live), owns the relationship with the program’s highest-volume Address IDs (AIDs), and serves as the first line of response for provider escalations.

Key Responsibilities

• Production Management: Plan, monitor, and manage team production (provider contacts, chart requests, and charts retrieved) through hourly/daily tracking and performance interventions to meet or exceed monthly production target.

• Allocate Chase/Address ID inventory by project, provider, and retrieval channel, and use real-time monitoring to meet pro

📌 Retrieval Team Lead (Chennai)
🏢 Reveleer
📍 Chennai