At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.
You'll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don't just move the world forward-we're proud to be recognized as a Great Place to Work® by 79% of our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.
Are you ready to love your job?
The adventure begins right here, with you, at SITA.
ABOUT THE ROLE & TEAM
The Business Operations Manager leads centralized functions under Professional Field Services. This role drives their strategic development, financials, and continuous adaptation and alignment to the strategic goals and values of the function and the wider corporate organization.
WHAT YOU’LL DO
In this role you will build and run the centralized processes required to deliver a contemporary and digitalized Professional Field Services function for SITA.
Key process will include:
• Managing the dispatch of Field Engineers to completed planned activity
• Monitoring performance of the Field Service engineers and working with the regional Field Service managers to address any performance concerns.
• Overall process ownership for spares management, assets tracking and recycling activities
• Supporting the GEO-Presales teams by creating the standard Field Service offerings
• Management and tracking of overall Field Service capacity, demand forecasting and
• H&S; stewardship, ensuring our engineers are equipped to operate in a safe manner.
Leadership & Cultural Transformation
• Proactively drive cultural and operational changes aligned with SGS and SITA objectives, fostering a culture
📌 Senior Manager Business Operations (Gurugram)
🏢 SITA Switzerland
📍 Gurugram
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.