Meet the Team

Cisco’s Collaboration Business Unit empowers people and organizations worldwide to connect, communicate, and innovate seamlessly.

You will collaborate with a global team of software engineers and SREs responsible for delivering outstanding collaboration experiences at scale. Our team supports backend services deployed worldwide and works closely with development, product, and operations partners to ensure reliability and performance. This position support shift model (3 shift model)

Webex is powering the shift to the hybrid workforce, helping people stay connected in a rapidly evolving digital world. We nurture a startup-like culture that values innovation, ownership, and teamwork, while offering the scale and impact of a global technology leader.

Your impact

Site Reliability Engineer (SRE) and Software Developer supporting backend services for Cisco’s SaaS teamwork products; supporting AI based software development to support development of workflow, automate repetitive tasks, you will play a critical role in delivering reliable, scalable,



and resilient experiences across Webex Suites solutions. Your work will directly impact the availability, performance, and quality of services used by millions of users globally.

Specifically

• Own the deployment and operation of critical collaboration services across cloud and hybrid environments, driving reliability and scalability.
• Develop, evolve, and optimize CI/CD pipelines and automation, including AI‑first tooling for deployment, monitoring, and incident response.
• Lead incident response for complex production issues, perform root cause analysis, and drive systemic reliability and performance improvements.
• Use observability data to guide capacity planning, scaling strategies, and resource optimization across services.
• Define and champion operational best practices, documentation standards, and a culture of reliability and operational perfection.
• Develop Python backend services, REST APIs, and

📌 Site Reliability Engineer (Bengaluru)
🏢 Cisco
📍 Bengaluru