JOB DESCRIPTION
We are currently seeking a Application Support & Maintenance - Radiology to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).
Applications Support & Maintenance – Healthcare Provider – Radiology Specialist
This role needs work from office on all days and shifts as per the 24x7 shift roster from any of the NTT Data offices at Bangalore, Hyderabad or Noida
Radiology Operations Support
- Skills supporting PACS administration, including DICOM routing, modality worklists, image lifecycle management, and multi‑site imaging workflows.
- Ability to manage advanced visualization and post‑processing systems (e.g., 3D recon, fusion, segmentation, CAD/AI imaging analysis).
- Experience integrating radiology modalities (CT, MRI, US, NM) with PACS, VNA, EMR, and diagnostic workstation environments.
- Skills supporting image viewers and DICOM utilities, including zero‑footprint viewers, QA tools, and study-sharing platforms.
- Understanding of radiation dose tracking, imaging protocol management, and compliance tools used in radiology quality workflows.
- Ability to troubleshoot modality connectivity, HL7/ORM/ORU interfaces, exam routing issues, and radiologist workstation performance.
- Experience working with Radiology systems like Visage 7, AMICAS PACS, Click View, Enterprise Imaging, PICOM Enterprise, Dyna Suite Neuro, and other similar applications
Operations Support
- Incident & Problem Management: Investigate, troubleshoot, and resolve L2/L3 incidents for COTS healthcare applications, ensuring timely restoration of services and adherence to SLAs; perform root cause analysis for recurring issues.
- Application Monitoring & Maintenance: Proactively monitor application health, interfaces, and batch jobs; perform regular maintenance, patch validation, and upgrades in coordination with vendors and internal teams
- Change & Release Support: Assess, implement, and validate application changes (configurations, patches, upgrades) through controlled release processes, including impact analysis and rollback planning.
- Stakeholder & Vendor Coordination: Act as a liaison between business users, IT teams, and third-party vendors for issue resolution, enhancements, and escalations, particularly for regulated healthcare workflows.
- Compliance & Documentation: Maintain knowledge articles, runbooks, and audit documentation; ensure adherence to healthcare regulations (e.g., HIPAA), security standards, and data privacy requirements.
About NTT DATA
NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.;
📌 Application Support & Maintenance - Radiology (India)
🏢 NTT
📍 India