The Nexthink Engineer will be responsible for the technical administration, development and optimisation of the Nexthink Digital Employee Experience (DEX) platform.
The role will work closely with End User Device Management, Service Desk, Workplace & Collaboration, and other technology teams to use Nexthink telemetry to identify issues, improve device performance, automate remediation, and enhance the overall employee experience.
The engineer should be capable of taking a requirement from problem identification, analysis, solution/remediation, to measurement of outcome.
Your tasks
• Administering and maintaining the Nexthink platform and endpoint components
• Configuring and developing Nexthink content to meet operational requirements
• Building and maintaining Live Dashboards to monitor device health, performance, and user experience
• Developing and maintaining Remote Actions for endpoint diagnostics and automated remediation
• Creating workflows using Nexthink Flow and integrating them with enterprise platforms.
• Managing platform content, configurations, and lifecycle
• Writing and optimizing Nexthink Query Language (NQL) queries to identify endpoint and application issues
• Analysing telemetry data to identify trends in device performance, Windows reliability, boot and logon times, and software adoption
• Identifying recurring endpoint issues and implementing proactive detection and automated remediation
• Measuring remediation effectiveness, reducing recurring incidents, and collaborating with engineering teams to resolve systemic issues
Requirements
• Minimum 4 years of relevant experience in endpoint management and engineering
• Strong expertise in Nexthink Infinity administration and platform engineering
• Proficiency in Nexthink Query Language (NQL)
• Hands-on experience creating dashboards and investigations in Nexthink
• Practical experience developing and managing Remote Actions
• Proven ability to troubleshoot Windows 11 endpoint issues
• Positive u
📌 Nexthink Engineer (India)
🏢 Sii Poland
📍 India
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