13 Oct
|
TCS_India
|
Bengaluru
13 Oct
TCS_India
Bengaluru
, including solid L2/L3 support experience for TrackWise / TrackWise Digital QMS in regulated life sciences or medical device environments.
- Hands-on expertise in TrackWise Digital support for Global Complaint Handling, Post-Market Support, Complaints Management and Adverse Event Reporting processes.
- Good understanding of TrackWise configuration, Coordinator Configuration, workflow configuration, Team Access, Web Admin, PR Import / Selection Import, master data import and user access administration.
- Proven ability to troubleshoot record issues, stuck workflows, access issues, configuration defects, data issues, interface failures and recurring production defects within SLA.
- Strong technical knowledge of SQL, TrackWise database structure, Crystal Reports, data validation, root-cause analysis, change/problem management and stakeholder communication.
📌 Workforce Analytics (Bengaluru)
🏢 TCS_India
📍 Bengaluru