As a Consultant - HR Experience, you will be responsible for :-
- Handling Day-to-day production activities which includes all HR processes (Hire to retire), along with vendor coordination and invoicing.
- Ensuring seamless execution of defined HR processes within defined timelines
- Ensuring wow employee experience across all HR processes
- Responsible for timely Escalation of anomalies so that further action is taken.
- Ensuring process compliance is achieved.
- Adhere to the process guidelines published and amended from time to time.
- Handling employees compensation issues, coordinating monthly payroll activities to ensure SLA of project is met.
- Vendor cost negotiation (at times, if required), vendor cost comparison and analysis
- Understanding of the vendor and client SOW & MSA
- Client interaction and coordination
- Responsible for monthly audits of the system data to check for inaccuracies or missing information to ensure data integrity.
- Maintenance of respective process trackers, documents, and customer assets
- Ensure timely follow up and closures with the stakeholders on their respective processes.
- Ensure the promised or expected SLA compliance is achieved.
- Preparing reports for respective process
- Responsible for providing all required information to and answering all HR queries from candidates/employees/clients assigned to them.
- Maintaining integrity and confidentiality of all the documents/ data pertaining to employee records and employee information