We are hiring an Lead Specialist - SSM to Direct process for ensuring the quality and effectiveness of business, products, and services within India business. The reinsurance placement & claims tasks process transactions for end to end client servicing of accounts per IRDAI guidelines. This role requires a comprehensive understanding of the policy life cycle and the various actions required for New Business/Renewals, Mid-Term Adjustments, claims cycle and its collection.
- Request for Quotes
- Create Quote Comparison
- Create RFQ
- Invoicing
- Initiate ad hoc requests / review GCOE output
- Create / Update Enquiry
- Chase Proposal Forms
- Prepare Cover Note/EOC
- Prep Authorization to Bind / Binding Instructions
- Enhanced Policy Chasing
- Send Policy Documents to Client
- Policy Checking
- Maintain Renewal Lists / Trackers
- Handle booking inquiries for all potential clients on our system
- Book the business on the system, ensuring all the transactions are accurately recorded and aligned with the clients' requirements
- Generate closing statements to facilitate the collection of premium
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
- Claims:
- Identifying and booking claims: Our team identifies valid claims as per the slip, books them in the system and ensures all claim details are accurately documented
- Generating closings: We generate closing statements to facilitate the settlement of claims
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining clear communication and addressing issues promptly
- Coordinate closely with cedents and underwriters to ensure smooth processing of all transactions, maintaining explicit communication and addressing issues promptly
- Ability to think critically and make sound judgments based on the evidence presented.
- Understanding of best practices in business processes and quality assurance.
- Ability to work independently and as part of a team to achieve quality and compliance objectives.
- Commitment to maintain confidentiality and handling sensitive information appropriately.
- Willingness to continuously learn and develop new skills to enhance audit effectiveness.
- Job Requirement:
- Placement and premium experience.
- Insurance domain experience is mandatory.
- Minimum 7+ years of experience
- Indian / International Market experience
- Insurance broking experience