- Complex Problem Solving & Escalations: Independently investigate and resolve complex, non-routine technical issues across the application and infrastructure stack, taking a fresh perspective to solve complex problems.
- Project Leadership & Delivery: Lead small-to-medium operational projects and infrastructure enhancement initiatives, managing timelines, deliverables, and technical implementation independently.
- Incident Management & Root Cause Analysis: Participate in major incident response and post-mortem analysis (RCA) to prevent recurrence and improve systemic reliability.
- Process Optimization & Automation: Identify opportunities for operational efficiency, contributing to process improvements and building tools to reduce manual toil.
- Mentorship & Technical Guidance: Provide informal guidance, technical coaching, and peer support to junior team members, elevating overall team capabilities.
- Cross-Functional Collaboration: Partner with DevOps,
Software Engineering, and Product teams to align operational needs with technical roadmaps and system stability goals.
Required Technical Skills
- Advanced Scripting & Automation: High proficiency in writing complex scripts (e.g., Python, Bash, PowerShell) for task automation and system operationalization.
- Cloud & Infrastructure Knowledge: Deep understanding and hands-on operational management within AWS/Azure cloud environments and hybrid systems.
- Database & Data Pipeline Proficiency: Capability in performance querying, troubleshooting, and management across relational and non-relational database platforms (e.g., MSSQL, MongoDB, Kafka).
- Platform & Systems Diagnostic Skills: Mastery of full-stack application architecture, microservices, and enterprise monitoring frameworks.
📌 Member Technical Staff II (Bengaluru)
🏢 The Nielsen
📍 Bengaluru
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