Design intuitive, accessible and inclusive digital experiences for citizen services and internal monitoring dashboards. The designer makes sure services reach citizens across literacy levels, devices and languages, including Hindi-first users on low-end mobiles.
Key responsibilities
- Lead user research: field visits, citizen and department-official interviews, journey mapping and pain-point analysis for service delivery workflows
- Create wireframes, high-fidelity mockups, interactive prototypes and user flows for web portals, mobile apps and dashboards
- Build and maintain a unified design system (components, typography, iconography, colour tokens) across CMSDC applications
- Ensure compliance with GIGW 3.0, WCAG 2.1 (AA) and the Rajasthan Government's branding and UX guidelines
- Design bilingual (Hindi/English) interfaces with proper localisation, and low-bandwidth and mobile-first layouts
- Run usability testing and A/B tests, and iterate on analytics and feedback
- Work with developers, data analysts and department stakeholders to convert requirements into implementable designs, and review UI builds before release
- Design dashboard visualisations for senior leadership, including real-time service delivery and grievance monitoring views
Job Location: Jaipur - Onsite
- Figma (primary), Adobe XD / Sketch, Illustrator, Photoshop
- Solid grasp of information architecture, interaction design and accessibility
- Working knowledge of HTML/CSS and responsive design
- Experience with design systems and dashboard/data-heavy UI
- Ability to communicate design rationale clearly to non-technical government stakeholders
📌 UI/UX Designer (Chennai)
🏢 Bahwan Cybertek
📍 Chennai
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