This is not just a community manager role.
This is not about posting calendars and managing handles.
This is internet marketing at a cultural scale.
We're looking for a cultural operator. A conversation hacker. A genuine content obsessive. Someone who understands the Indian internet deeply, watches everything, and knows how to turn moments into movements. You're as creative as you are analytical — as comfortable pitching a wild idea as you are reading a content slate and knowing exactly which title deserves the internet's attention this week. Loves content coming from different regions in India - Hindi and South. Social at Netflix is a growth engine, an intelligence system, and a brand love machine. If you can balance instinct with insight and culture with craft, this is your playground.
The Mandate
Build and Lead Conversation
• Grow and nurture the most engaged OTT community in India.
• Drive always-on cultural presence beyond Title launches
• Ensure Netflix India consistently leads monthly share of voice and shapes how titles travel across press and KOL ecosystems.
Turn Social into Strategic Intelligence
• Mine real-time audience feedback, sentiment, and heat signals.
• Identify breakout moments early and course-correct underperformance fast.
• Represent the audience voice in internal forums and influence marketing pivots.
You are both a cultural antenna and a performance radar.
Build Brand Love Through Culture
• Show up meaningfully across festivals, cultural flashpoints, and everyday usage moments.
• Create and scale social IP that reinforces Netflix's personality.
• Work with creators for relevance and credibility, not transactional reach.
• Bring a programmer's instinct to social — know which stories, scenes, and moments from our slate are worth amplifying, and when, across a title's entire lifecycle.
Drive Cross-Functional Impact
• Work closely with internal teams and marcomms partners to ensure solid ownership on campaigns; align with cross-fu
📌 Manager, Social Marketing (Mumbai)
🏢 Netflix
📍 Mumbai
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