• Excellent communication and interpersonal skills to interact with clients effectively.
• Ability to handle inbound and outbound calls professionally.
• Basic understanding of CRM tools and lead management.
• Positive persuasive and negotiation skills to achieve sales targets.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team in a fast-paced environment.
• Any prior experience or training in sales, telecalling, or customer service is an advantage.
Responsibilities & Skills
• Make outbound calls to potential clients and follow up on leads.
• Respond to inbound inquiries promptly and professionally.
• Maintain accurate records of calls, feedback, and client information.
• Generate leads and support the sales team in achieving targets.
• Handle client queries, complaints, and provide appropriate solutions.
• Collaborate with marketing and sales teams to improve scripts and campaigns.
• Keep up-to-date with products, services, and company policies.
Education
• Full-time Bachelor's degree in any discipline.
• Any certification in sales, communication, or customer service is an added advantage.
Experience
• Freshers or 0-2 years of experience in telecalling, customer service, or sales are welcome.
📌 Telecaller at Creative Digital Infotech (Dehradun)
🏢 Creative Digital Infotech
📍 Dehradun
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