Role summary

The Operations Delivery Manager is responsible for supporting and coordinating the Planning, Procurement, and Supply Chain functions within the GCC. The role acts as a key link between operational teams and

business stakeholders, ensuring alignment of priorities, delivery of key initiatives, and continuous improvement across operational processes.

The successful candidate does not need to be a subject matter expert in any single operational area but must possess a strong understanding of end-to-end supply chain processes and be able to effectively collaborate across multiple functions, geographies, and stakeholder groups.

This position requires strong communication skills, strategic thinking, stakeholder management, and the ability to drive cross-functional initiatives that support operational excellence and business objectives.

Success in this role will primarily be driven by the individual's ability to connect people, processes, and priorities across functions, rather than deep technical expertise in any single operational discipline. The Operations Delivery Manager will act as an operational integrator, ensuring that Planning, Procurement, and Supply Chain teams work cohesively to achieve business objectives, deliver strategic initiatives, and continuously improve performance across the end-to-end supply chain.

Key Responsibilities

1. Act as the central point of coordination across Planning, Procurement, and Supply Chain teams within the GCC.

2. Ensure alignment of priorities, timelines, and deliverables across functions.

3. Manage stakeholder expectations and provide regular updates on key initiatives and operational performance.

4. Support the development and execution of operational strategies across Planning, Procurement, and Supply Chain.

5.



Identify risks impacting operational performance, inventory, supply continuity, or service levels.

6. Coordinate mitigation plans and escalate issues where appropriate. Work collaboratively with stakeholders to ensure risks are effectively managed.

7. Leadership Competencies

a) Communication & Influence

Excellent verbal and written communication skills.

b) Strategic Thinking

Ability to understand the broader business context and align operational priorities accordingly.

Strong commercial awareness and business acumen.

c) Problem Solving & Decision Making

Structured and analytical approach to solving business challenges.

Ability to make sound decisions in fast-paced and ambiguous environments.

Strong critical thinking and root-cause analysis capabilities.

d) Stakeholder Management

Strong interpersonal and relationship management skills.

Ability to gain buy-in and build consensus across stakeholder groups.

Qualifications & Skills

1. Bachelor's degree in business, Supply Chain, Engineering, Operations Management, or a related field.

2. 7-12 years of experience in Operations, Supply Chain, Procurement, Planning, Project Management, or Business Operations.

3. Broad understanding of Planning, Procurement, and Supply Chain processes.

4. Robust stakeholder management and relationship-building skills.

5. Proven ability to manage multiple workstreams and cross-functional priorities.

6. Excellent written and verbal communication skills.

7. Strong analytical and problem-solving capabilities.

8. Experience presenting to senior stakeholders and leadership teams.

9. Advanced proficiency in Microsoft Excel and Power Point.

10. Exposure to ERP systems such as SAP.

11. Experience with business intelligence and reporting tools such as Qlik.

📌 Operation Manager (India)
🏢 Objectwin Technology India
📍 India