Provides proactive user helpdesk services to inbound customer service requests.
Diagnoses and resolves hardware and software issues, performs software distribution, creates and updates tickets to reflect changes and works with customers to ensure appropriate levels of engagement and communication.
Uses available tools and resources, including remote tools, to accomplish tasks.
📌 Service Desk Representative Level1 (India)
🏢 Diebold Nixdorf
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.