Telesales Executive – Medical Wellness

Company: DRIPLABS Department: Sales & Business Development Location: Delhi-NCR Employment Type: Full-Time

About DRIPLABS

DRIPLABS is a rapidly growing medical wellness and longevity company focused on personalized, physician-guided wellness solutions. The company operates at the intersection of healthcare, preventive wellness, longevity, medical aesthetics, nutrition, recovery, and performance, delivering premium experiences tailored to individual health and wellness objectives.

DRIPLABS works with consumers, physicians, wellness centers, clinics, and other healthcare stakeholders to create a clinically guided and professionally managed patient journey.

Our approach combines medical expertise, evidence-informed wellness protocols, personalized counseling, and premium customer experience. As we continue expanding across Delhi-NCR and other markets, we are looking for professionals who can understand healthcare, communicate medical concepts effectively, and build meaningful relationships with consumers.

Job Summary

We are looking for a confident and result-oriented Telesales Executive with a medical or healthcare background to connect with prospective clients, explain DRIPLABS' medical wellness services, generate qualified leads, and convert inquiries into consultations and appointments.

The ideal candidate should have a basic understanding of medical terminology, excellent communication skills, and the ability to explain healthcare and wellness services professionally while maintaining a patient-centric approach.

Key Responsibilities

● Make outbound calls to prospective clients and follow up on inbound inquiries, leads, and referrals.

● Explain DRIPLABS' medical wellness, preventive healthcare, longevity, and related services in a clear and professional manner.





● Understand client requirements and guide them toward suitable consultations with the appropriate medical professional.

● Schedule appointments and coordinate consultations with the medical team.

● Follow up with potential clients through calls, WhatsApp, and other approved communication channels.

● Maintain accurate records of calls, leads, follow-ups, appointments, and conversions in the CRM or designated tracking system.

● Build strong relationships with prospective and existing clients through professional and empathetic communication.

● Achieve assigned daily, weekly, and monthly calling, appointment, and conversion targets.

● Coordinate with the sales, operations, and medical teams to ensure a smooth client experience.

● Handle client queries professionally and escalate clinical questions to qualified medical professionals.

● Maintain confidentiality of client information and adhere to company policies and healthcare communication standards.

Eligibility Criteria – Mandatory

Only candidates with a medical or healthcare-related educational background are eligible to apply.

Preferred qualifications include

● B.Pharm / D.Pharm

● B.Sc. in Medical Laboratory Technology (MLT)

● B.Sc. in Allied Health Sciences or other relevant paramedical disciplines

● Other relevant medical or healthcare qualifications





Candidates from general sales backgrounds without a medical or healthcare-related qualification will not be considered.

Required Skills

● Excellent verbal communication and interpersonal skills.

● Basic understanding of medical terminology and healthcare services.

● Strong telephone etiquette and persuasive communication abilities.

● Ability to explain medical wellness services in simple, client-friendly language.

● Strong follow-up, lead management, and appointment-scheduling skills.

● Customer-focused, empathetic, and professional approach.

● Target-oriented mindset with good organizational skills.

● Basic computer knowledge and familiarity with CRM tools or Excel.

● Ability to handle client objections while maintaining ethical and accurate communication.

Experience

● Freshers with a relevant medical or healthcare qualification may apply.

● Candidates with prior experience in healthcare telesales, patient coordination, clinic/hospital front-office operations, medical counselling support, or healthcare customer relations will be preferred.

What We Offer

● Opportunity to work with a growing medical wellness and longevity company.

● Exposure to preventive healthcare, personalized wellness, and medical aesthetics.

● Qualified learning and development opportunities.

● A collaborative and growth-oriented work environment.

● Salary and incentives based on experience, skills, and company policy.

Important Note

This position is specifically for candidates with a medical or healthcare educational background. Candidates must be comfortable communicating with clients over the phone, following up on inquiries, and working toward sales and appointment-conversion targets.

Pay: ₹25,000.00 - ₹50,000.00 per month

Work Location: In person

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