: Telecaller – Sales Executive (B2B)

Company: Skinovation Sciences

Location: Gurgaon

Department: Sales & Client Success

Work Mode: Hybrid – 5 days from office and 1 day work from home

Working Days: 6 days a week

About Skinovation Sciences

Skinovation Sciences helps entrepreneurs, startups, and businesses transform their skincare brand ideas into market-ready products. From product formulation and manufacturing to branding, packaging, and go-to-market support, we provide end-to-end expertise to help businesses launch and grow their skincare brands.

We are looking for a proactive, confident, and customer-focused Telecaller – Sales Executive to connect with verified leads, understand their business requirements, explain our services, and build lasting client relationships.

Key Responsibilities

1. B2B Sales & Lead Conversion

- Call verified leads who are interested in launching or growing their skincare brands.
- Understand the prospect’s business stage, objectives, challenges, budget, and requirements.
- Explain Skinovation Sciences’ services and recommend relevant solutions.
- Follow up with prospects, nurture leads, and convert opportunities into business.
- Maintain a structured pipeline of prospects and track sales progress.

2. Client Relationship Management

- Build and maintain strong relationships with prospective and existing clients.
- Act as the single point of contact (SPOC) for assigned clients throughout their engagement.
- Ensure timely communication, follow-ups, and resolution of client queries.
- Build trust and deliver a professional, positive client experience.

3. Client Coordination & Delivery Management

- Coordinate with internal teams to ensure client requirements and deliverables are communicated clearly.
- Track project progress, timelines, and pending actions.
- Follow up with relevant teams to ensure timely delivery and keep clients informed.




- Proactively identify and escalate concerns that may affect client satisfaction.

4. Reporting & Process Management

- Maintain accurate records of calls, lead status, follow-ups, and client interactions.
- Update the CRM or lead-tracking system regularly.
- Share sales updates, feedback, and market insights with the team.
- Work towards agreed sales targets and client satisfaction goals.

Who Are We Looking For?
- Excellent verbal communication and interpersonal skills.
- A confident, persuasive, and customer-oriented approach.
- Interest in B2B sales, business development, and client servicing.
- Ability to understand business requirements and explain services clearly.
- Strong follow-up, coordination, and relationship management skills.
- Organised, proactive, and comfortable working with sales targets.
- Basic computer skills and familiarity with spreadsheets or CRM tools.

Experience: 1–3 years in telecalling, inside sales, B2B sales, or client servicing preferred. Candidates with strong communication skills and a willingness to learn are also welcome.

Experience in skincare, cosmetics, FMCG, or business services will be an advantage.

What We Offer

- Competitive Compensation: A rewarding package based on skills and experience.
- Sales Incentives: Performance-linked commissions for successful conversions.
- Fast Career Growth: Opportunities to grow with an expanding business.
- Positive Work Environment: A collaborative, supportive, and growth-oriented team.
- Learning & Development: Exposure to B2B sales, skincare brand development, and end-to-end client management.
- Ownership & Impact: The opportunity to build client relationships and contribute directly to business growth.

Work Schedule
- 6 working days per week.
- 5 days working from the office.
- 1 day working from home.

Interested in Joining Us? Email your cv to [email protected]

Pay: ₹200,000.00 - ₹250,000.00 per year

Perks

- Cell phone reimbursement
- Paid sick time
- Paid time off

Work Location: In person

📌 Telecaller Sales Executive (Gurugram)
🏢 Skinovation Research
📍 Gurugram