We are looking for a dynamic and customer-oriented Telecaller to connect with prospective customers, generate leads, schedule appointments, and provide information about our products and services. The ideal candidate should possess excellent communication skills and a customer-first approach.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Explain products, services, and ongoing offers to customers.
- Generate and qualify leads for the sales team.
- Schedule appointments and follow up with interested customers.
- Maintain accurate records of customer interactions in the CRM/database.
- Handle customer queries professionally and resolve basic concerns.
- Achieve daily and monthly calling and lead generation targets.
- Coordinate with the store and sales teams to ensure seamless customer service.
- Follow company scripts and maintain quality standards during calls.
Eligibility
- Minimum 6 months of experience in telecalling, telesales, customer service, or a similar role.
- Freshers with exceptional communication skills may also be considered.
Required Skills
- Excellent verbal communication skills in Hindi and English.
- Strong persuasion and negotiation skills.
- Positive listening and interpersonal skills.
- Basic computer knowledge (MS Office/CRM systems).
- Ability to work under targets and deadlines.
- Positive attitude and customer-centric approach.
Employment Type
- Full-Time
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits
- Cell phone reimbursement
- Flexible schedule
- Health insurance
- Leave encashment
- Provident Fund