: We are looking for a Technical Support Executive to support our Sales and Operations teams. The candidate will be responsible for preparing quotations, handling customer requirements, coordinating with internal teams, and ensuring timely follow-ups until order completion.
Key Responsibilities
- Prepare quotations based on customer requirements • Understand product specifications and provide technical information to the sales team • Coordinate with Sales, Design, Purchase and Operations teams • Follow up with customers regarding quotations, orders and pending requirements • Prepare and maintain quotation, order and customer-related records • Handle enquiries and provide timely responses • Coordinate for technical documents, drawings and product details • Track order status and coordinate with the operations team for timely execution • Support the sales team with product information and commercial details • Follow up on pending payments, dispatches and deliveries when required • Maintain proper documentation and update daily status reports • Identify customer requirements and communicate them clearly to the concerned team Required Skills:
- Good knowledge of MS Excel and MS Office • Good communication and follow-up skills • Basic technical understanding of products and specifications • Ability to prepare quotations and commercial documents • Good coordination skills with Sales and Operations teams • Ability to understand customer requirements • Valuable analytical and problem-solving skills • Strong attention to detail • Ability to handle multiple tasks and follow up regularly Preferred Skills:
- Experience in technical support, sales coordination or operations • Experience in Solar / Engineering / Manufacturing industry is preferred • Knowledge of ERP / CRM software is an advantage • Basic understanding of solar mounting structures, electrical products or engineering products will be an added advantage Candidate Profile:
- Good communication skills • Proactive and responsible • Strong follow-up ability • Quick learner • Able to coordinate with multiple departments • Should be comfortable handling customer and internal team communication
📌 Technical Support Executive (Chennai)
🏢 Vrm Structures India Private
📍 Chennai
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