Sky Service Cards-Team Leader_Sky Channel-Contact Centre Inbound_Thane - Lead and manage the Sky Service Cards team within the inbound contact centre.
- Responsible for overseeing daily operations and ensuring service quality.
- Coordinate with team members to achieve performance targets and maintain customer satisfaction.
- Handle escalations and provide guidance to resolve customer issues effectively.
- Work in a dynamic contact centre workplace focused on inbound customer interactions.
- Requires leadership skills and ability to manage a team in a service-oriented setting.
- Role based in Thane, Maharashtra, indicating local candidate preference.
- No explicit mention of required skills, languages, or experience levels.
📌 Team Leader - Contact Centre (Inbound) (Thane)
🏢 Kotak Securities
📍 Thane
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