13 Oct
|
MEDALL HEALTHCARE PRIVATE
|
Chennai
13 Oct
MEDALL HEALTHCARE PRIVATE
Chennai
Troubleshooting: Diagnosing and resolving complex technical incidents via phone, email, chat, or remote desktop tools.
System Maintenance: Installing, configuring, and maintaining computer systems, applications, and network infrastructure.
Documentation: Logging incidents, creating knowledge base articles, and maintaining accurate records of resolutions and workarounds.
Escalation: Identifying critical issues and collaborating with development or engineering teams for root cause analysis and permanent fixes.
Customer Education: Providing step-by-step guidance, training, and documentation to help users effectively utilize products.
Pay: ₹18,000.00 - ₹1,670,000.00 per month
Benefits
- Versatile schedule
- Paid sick time
- Paid time off
Work Location: In person
📌 Support Engineer (Chennai)
🏢 MEDALL HEALTHCARE PRIVATE
📍 Chennai