About Ship4wd www.ship4wd.com is an award-winning digital platform redefining global logistics and sourcing for small and medium-sized businesses. We simplify international shipping and product sourcing by combining transparent pricing, digital booking, and full visibility in one platform.
We’re looking for an Outbound Inside Sales Expert to drive customer acquisition and revenue growth across our freight forwarding and sourcing solutions. This role is ideal for a motivated, consultative sales professional who thrives in a fast-paced, high-growth, global environment.
Key Responsibilities
- Conduct a high volume of daily outbound calls to qualified leads and convert them into paying customers.
- Exceed new customer acquisition and booking KPIs and targets
- Act as a trusted advisor, understanding customer needs and recommending the right logistics and sourcing solutions. Guide them in using the Ship4wd digital platform
- Manage and report daily pipelines within CRM systems, ensuring accurate tracking of activity and results.
- Provide feedback and insights from customer interactions to improve processes and solution.
Qualifications
- 2–5 years of experience in inside sales, selling to North American small businesses or consumer segments, selling value-based solutions.
- Proven record of exceeding KPIs in recent customers booking targets
- Experience conducting high-volume, high-intensity outbound calls to prospects.
- Experience in logistics, global freight forwarding, or eCommerce preferred.
- Strong communication, negotiation, and active listening skills in English (American or British accent preferred).
- Empathetic, customer-focused attitude and ability to think creatively to solve customer needs.
- Persistent, energetic, and solution-oriented mindset with a consultative sale approach.
- Tech-savvy and comfortable working with CRM systems and digital sales tools.
- Willingness to work rotational shifts aligned with U.S. time zones