Customer Success Representative (Kolkata)

Customer Success Representative (Kolkata)

13 Oct
|
GoldenLion
|
Kolkata

13 Oct

GoldenLion

Kolkata

Eligibility Criteria

2 – 4 years of experience as a CRM consultant

Successful track record of understanding CRM solutions

Excellent verbal and written communication skills

Understanding of systems and processes for different industries

Knowing the Zoho suite of applications will be an added advantage

Responsibilities

Interact with customers to understand their business process

Prepare a solution plan to meet the needs of the customer

Configure and customize the Zoho suite of applications to map customers’ business processes

Manage the expectation of the customer to ensure project success

Onsite requirement gathering and understand how that can be mapped into the system

Conduct demos and personalized user training

Create walk-through videos

📌 Customer Success Representative (Kolkata)
🏢 GoldenLion
📍 Kolkata

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