1. Account management and service assurance to high value customers
2. Building & Nurturing Account focused relationship
3. Enhance revenue from existing customers through upsell and cross sell of products
4. Minimise revenue erosion by prevention of churn and downgrade
5. Maintain account hygiene through timely complaint resolution, collections and regulatory requirements update
Education Requirement Any Graduation (MBA Preferred)
Experience Requirement 5-10 Years
Skills & Competencies
1. Account management skills - ability to act a single point window between customer and cross functional teams
2. Communication Skills - Ability to convey thoughts effectively
3. Negotiation Skills - Ability to sell in competitive market workplace
4. Leadership Skills - Ownership Mindset
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