Title: Relationship Manager - MF Job Code: RM-M/1889552

Company: Equitas Small Finance Bank

Location: Karnal, Haryana

Branch Name: Panipat

PT Location: HARYANA

Branch Code: 11013

Posted On: 09 Oct 2026

End Date: 14 Oct 2026

No. Of Openings: 1

Employment Type: Permanent

Employment Category: Field

Closing Date: 14 Oct 2026

Organisational Information

- Entity: Equitas Small Finance Bank
- Business Unit: Assets
- Division/Function (SBU): Inclusive Banking - MF
- Department: Micro Finance
- Sub-Department: Business
- Generic Role: Relationship Manager
- Zone: North
- State: Haryana
- Region: Haryana
- Area: Karnal
- Cluster: Karnal

Skills Required

- Skill: Customer Focus, Strategic Business Orientation
- Highest Education: 10TH, 12TH
- Working Language: Hindi, English

Key Result Areas Position: Relationship Officer - MFI

S.NO. | DESIRED RESULT | WEIGHTAGE | KEY PERFORMANCE INDICATOR | |-------|------------------------------------------------------------|-----------|-------------------------------------------------| | 1 | Ensure achievement of collections target set for allocated centres. | 50% | % of regular Collections (as per annexure 1) | | 2 | Ensure achievement of new members through AOC | 20% | % of Achievement (as per annexure 2) | | 3 | Achieving the set targets for Cross Sell products | 10% | % of Cross Sell Penetration Achievement % RD & APY Collections (as per annexure 3) | | 4 | Member Retention | 10% | % of Achievement (as per annexure 4) | | 5 | Self Development | 5% | Annexure 5 | | 6 | Process Orientation | 5% | Annexure 6 |

AnnexuresAnnexure - 1 Performance Rating Repayment % to be achieved





- 5 (Excellent): 100% repayment achieved by end of every month during the review period
- 4 (Very Good): (99.81-100)% repayment achieved by end of every month during the review period
- 3 (Good): (99.51-99.80)% repayment achieved by end of every month during the review period
- 2 (Adequate): (99.31-99.50)% repayment achieved by end of every month during the review period
- 1 (Far below the expectation): < 99.3 % repayment achieved by end of every month during the review period

Annexure - 2 Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of AOC Target

- > 120% of AOC Target

- (111 -120)% of AOC Target
- (100% - 110%) of AOC Target
- (90 -99)% of AOC Target
- <90% of AOC Target

Annexure - 3 Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of Achievement

- > 120% of Cross Sell Target

- (111 -120)% of Cross Sell Target
- (100% - 110%) of Cross Sell Target
- (90 -99)% of Cross Sell Target
- <90% of Cross Sell Target

Annexure - 4 Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

% of Achievement

- > 120%

- (111 -120)%
- (100% - 110%)
- (90 -99)%
- <90%

Annexure - 5 Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Good)
- 2 (Good)
- 1 (Adequate)

Average Mandays of Training per Team Member

- > =3

- 2.5-2.99
- 2-2.49
- 1-1.99
- <1

Annexure - 6 Scoring method

- 5 (Outstanding)
- 4 (Excellent)
- 3 (Very Valuable)
- 2 (Good)
- 1 (Adequate)

Audit Score

- > 95%

- 91 - 95%
- 81-90%
- 71-80%
- <71

📌 Skill (India)
🏢 Equitas Micro Finance India
📍 India