Branch Manager - Gold Loans - Adarsh NagarDesignation: ManagerLocation: India Delhi Aggarwal corporate twrs, DelhiOrganization: Financial ServicesJob Description:Key Result Areas Supporting Actions Business Growth & Acquisition- Achieve targets for recent CUID creation.- Drive new customer disbursements as per percentile role benchmarks.
- Ensure net growth and tonnage growth in line with branch plan.Yield & Profitability Management- Achieve onboarding yield benchmarks- Drive optimal ticket size, renewal mix, and repeat customer engagement.
- Ensure cost-efficient branch operations.Portfolio Quality & Risk Management- Maintain auction-to-book ratio- Ensure strict adherence to LTV, documentation quality, and purity testing protocols.
- Resolve spurious and bentex cases within defined timelinesCollections & Delinquency Management- Deliver resolution for 0–30 DPD bucket.- Monitor overdue accounts and perform timely follow-up.




- Support recovery actions as per internal guidelines.Compliance, Audit & Governance- Achieve audit score as defined, ensure closure of audit findings.- Maintain zero-tolerance on operational deviations and regulatory breaches.
- Ensure accuracy in process, record keeping, and vault management.Customer Service & Branch Experience- Ensure high service quality, fast turnaround time, and seamless grievance resolution.
- Maintain branch hygiene, safety, and security standards.People Leadership & Productivity- Lead ABM, Gold Valuer, GLO, and CSE for daily performance.- Conduct coaching, on-the-job training, and reviews.
- Ensure manpower productivity as per branch benchmarksGo BackApply to JobRefer a friend

📌 Branch Manager - Gold Loans - Adarsh Nagar (New Delhi)
🏢 Birla Carbon Italy
📍 New Delhi