- Work with Vehicle OEMs to identify, test, and qualify vehicles for the fleet as per

business requirements and testing SOPs.
- Negotiate and close vehicle quotes with OEMs for required quantities and pricing.
- Work with Vehicle Providers (Financiers/Lessors) to close leasing agreements with

negotiated EMI values, lease terms, and tenure.
- Coordinate tri-partite Service Level Agreements (SLAs) between Vehicle Providers and

OEMs to ensure proper post-procurement servicing.
- Ensure strict Pre-Delivery Inspections (PDIs) are closed before registration, confirming

zero issues and full feature presence.
- Coordinate with Vehicle Providers and OEMs for quick registration and hypothecation

closure, including insurance and document collection.
- Coordinate with Fast Charging/Battery Swapping providers or CPOs to ensure charging

infrastructure is ready for newly procured vehicles.
- Manage the Service and Asset team to ensure daily closure of tickets — service,

recovery, breakdowns, and attritions (vehicle returns).
- Coordinate cross-functionally to fulfill all business and operations requirements.
- Ensure minimum operational revenue loss (per target) from vehicle issues, through

robust service/replacement SOPs.
- Ensure vehicle uptime targets are met across all cities via close coordination with service

centers, vehicle providers, and OEM partners.
- Ensure audited deployment, exchange, and return of vehicles to drivers via the Fyn

Mobile App.
- Ensure daily physical audits of all fleet vehicles at Fyn warehouse locations (in service,

returned, or deployment-ready).
- Control service and vehicle movement costs, and maximize damage recovery from

clients/drivers on vehicle return.
- Manage vendor relationships for servicing and spares, including weekly invoice auditing

and payment cash flow.




- Ensure monthly Repair & Maintenance reports are tracked for accounting and MIS

purposes.
- Ensure all vehicle addition/inactivation data and related cost data (charging, AMC,

maintenance) are audited and captured monthly for accounting and MIS.
- Work with Vehicle Providers to ensure accurate lease billing, including downtime tracking

and deductions.
- Execute time-sensitive activities within defined TAT — accident insurance claims, vehicle

release during legal matters — to minimize downtime.
- Use vehicle telematics and audit data to plan predictive and preventive maintenance.
- Ensure uptime of all vehicle telematics (IoT) devices for 24/7 tracking and traceability.
- Ensure uptime of immobilizer and battery-blocking systems for round-the-clock vehicle

recovery capability.
- Ensure all vehicle data on the Fyn internal platform is current, with all documents

uploaded.
- Ensure the platform captures complete financial and agreement data — Monthly EMI,

lease start/end dates, ownership type, security deposit, etc.
- Ensure vehicle status on the platform always matches real-world status and location.
- Work with Tech and Product teams to continuously enhance and digitally implement data

points, processes, and workflows on the Fyn platform and app, in line with business and operational needs.
- Monitor and control the fleet daily via OEM telematics dashboards, tracking battery

health, asset performance, utilization, and safety.
- Manage and maintain Metabase via SQL queries for fleet analytics, ticketing systems,

data tracking, fleet counts, and financier visibility for investors.
- Drive AI implementation to speed up analytics, insights, and complex problem-solving

using fleet data.
- Work with OEM and technology partners to keep the fleet current with the latest

telematics hardware, battery technology, performance controls, and charging network access.

📌 Service Manager (Bengaluru)
🏢 Fyn
📍 Bengaluru