13 Oct
|
Gawade Green Power Private Limited- India
|
Mumbai
13 Oct
Gawade Green Power Private Limited- India
Mumbai
Company Description Gawade Green Power Private Limited – India is a power solutions provider specializing in diesel generator sets on a rental basis, offering a range from 5 kVA to 250 kVA. Headquartered in Pune, Maharashtra, the company supports customers through monthly hire and annual contracts, backed by its own service center on the Pune–Nashik Highway.
Gawade Green
Power also manufactures 2‑wheel and 4‑wheel generator trolleys and supplies trolley‑mounted and truck‑mounted gensets across Pune, Pimpri Chinchwad, Mumbai, and Nashik. As an OEM for Escorts Kubota Pvt. Ltd. gensets in Maharashtra and Goa, the company serves diverse sectors including industry, real estate, railways, airports, and defense. With 24/7 service coverage, Gawade Green Power focuses on delivering reliable, end‑to‑end “total power solutions” for its clients.
Role Description The Service Coordinator is a full time, on-site role based in Pune, responsible for organizing and monitoring service activities for rental gensets and related equipment. This role involves scheduling service visits, coordinating with technicians and the service center, and ensuring timely maintenance and repairs for customers in the assigned region.
The Service
Coordinator will handle customer inquiries, log service requests, track work orders, and maintain accurate records in line with company processes.
The position also includes coordinating logistics for genset deployment and collection, supporting contract execution, and assisting in resolving service-related issues to maintain high customer satisfaction. Collaboration with operations, sales, and technical teams is essential to ensure smooth service delivery and adherence to safety and quality standards.
Qualifications
- Candidates should possess strong Service Coordination skills, including scheduling, work order tracking, and follow-up.
- Candidates should possess solid Interpersonal Skills and Communication skills to interact effectively with customers, technicians, and internal teams.
- Candidates should possess Operations Management skills to support efficient deployment, maintenance, and documentation of genset services.
- Candidates should possess Customer Service skills, with the ability to handle queries, manage expectations, and resolve issues professionally.
- Relevant experience in power solutions, rental services, or technical service coordination is preferred.
- Ability to work on-site in Mumbai, manage multiple tasks, and use basic computer and office software tools effectively.
- Diploma or degree in engineering, operations, or a related field is an advantage; prior experience in diesel generator or energy sector service roles is beneficial.
📌 Service Coordinator (Mumbai)
🏢 Gawade Green Power Private Limited- India
📍 Mumbai