Senior Community Executive (Mumbai)

Senior Community Executive (Mumbai)

13 Oct
|
Impresario Handmade Restaurants
|
Mumbai

13 Oct

Impresario Handmade Restaurants

Mumbai

Company Description Impresario Handmade Restaurants, part of Impresario Entertainment and Hospitality Pvt. Ltd. (IEHPL), is one of India’s leading food and beverage companies, known for setting benchmarks in experiential dining. The company focuses on understanding how India eats, drinks, and socializes, and creates distinctive dining concepts tailored to diverse demographics.

With a vision to be the premier hospitality management company in India, Impresario invests in top industry talent and blends creative ideation with strong professional management. Since launching its flagship brand Mocha in 2001, the group has expanded to 48 restaurants, cafés, and bars across 15 cities, including Delhi, Mumbai, Bangalore, Pune, and Chandigarh. Its portfolio includes well-known brands such as Smoke House Deli, Salt Water Café, Slink & Bardot, Mocha, Prithvi Café, Social, and Flea Bazaar Café.

Role Description The Senior Community Executive is a full-time, in office role based in Mumbai, responsible for nurturing and growing Impresario’s local community and brand presence. The role involves engaging guests and patrons across venues, coordinating community-driven events and experiences, and building relationships with partners, influencers, and local organizations. Day-to-day tasks include planning and executing on-ground activations, managing community communication channels,



gathering feedback to improve guest experience, and supporting marketing campaigns with localized insights and initiatives.

The Senior Community

Executive collaborates closely with restaurant management, marketing, and operations teams to ensure consistent brand representation and memorable, community-led experiences.

Qualifications

- Strong community engagement, customer relationship management, and stakeholder coordination skills.
- Experience in event planning, on-ground activations, and experiential marketing within hospitality or lifestyle sectors.
- Excellent verbal and written communication skills, with the ability to represent the brand professionally in diverse settings.
- Proven capability in basic digital and social media promotion to support local community initiatives.
- Ability to work on-site with flexible hours, including evenings and weekends as required by events and restaurant operations.
- 3–5 years of relevant experience in community management, guest relations, or brand evangelism; hospitality industry experience is an advantage.
- Bachelor’s degree in Hospitality Management, Marketing, Communications, or a related field, or equivalent practical experience.
- Demonstrated problem-solving skills, high level of professionalism, and a passion for food, culture, and social experiences.

📌 Senior Community Executive (Mumbai)
🏢 Impresario Handmade Restaurants
📍 Mumbai

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