· This role in the IMPS Product Development team shall support the enhancement and management of IMPS services, including onboarding member banks, introducing recent features, ensuring regulatory compliance, and driving strategic product initiatives.

· The role shall be responsible for preparing Business Requirement Documents (BRDs) for product enhancements, new service offerings, and process improvements, while coordinating with internal stakeholders for change management, development, testing, implementation, and rollout.

· This position shall assist member banks throughout the certification and go-live lifecycle, providing functional and technical guidance to ensure seamless integration and compliance with IMPS requirements.

· The role shall support transaction monitoring, production issue resolution, member bank support, and operational performance tracking to ensure the smooth functioning of IMPS services.

· It shall include preparing presentations, MIS reports, dashboards, business updates, and management reports for internal leadership and external stakeholders.

· The role shall collaborate closely with banks, technology partners, and internal teams to identify industry best practices, analyze business requirements, recommend product enhancements, and drive continuous improvement initiatives within the IMPS ecosystem.

- The position offers end-to-end exposure to the product lifecycle, including requirement gathering, solution design,



user acceptance testing (UAT), implementation, rollout, and post-production support for IMPS products and services.​

Requirements

Experience Required​

· 3–6 years of experience in digital payments, banking products, payment switch operations, or product management.

· Exposure to product development​ lifecycle, including requirement gathering, BRD preparation, testing, implementation, and rollout.

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· Product Management: Requirement analysis, BRD/FRD preparation, process design, and product enhancement.

· Payments Domain Knowledge: Understanding of how transactions, settlement processes, dispute management, member onboarding, and payment operations work.

· Analytical Skills: Strong problem-solving, transaction analysis, root cause identification, and data interpretation capabilities.

· Communication Skills: Excellent written and verbal communication skills, including preparation of presentations, MIS reports, and management updates.

· Technical Understanding: Familiarity with payment messaging formats, APIs, banking systems, and transaction processing flows.

· AI Proficiency: Understands AI concepts and tools and applies them effectively to streamline workflows, enhance productivity, and deliver outcomes efficiently.

Preferred Qualifications

· Essential: Post Graduate in any stream

- Desirable: MBA, Knowledge of Switching Technology​

📌 Senior Associate IMPS (Mumbai)
🏢 NPCI
📍 Mumbai