- Gather, analyze, and document business requirements related to SAP CRM processes.
- Configure and implement SAP CRM modules including:
- Account & Contact Management
- Prospect Management
- Activity Management
- Service Management
- Sales & Marketing Processes
- Conduct fit-gap analysis and provide functional solutions.
- Prepare functional specifications for custom developments (RICEF objects).
- Coordinate with technical, integration, and testing teams.
- Support integration between SAP CRM and SAP ECC/S4HANA systems.
- Perform unit testing, SIT, UAT, and defect resolution.
- Provide end-user training and post-go-live support.
- Create and maintain project documentation.
Preferred candidate profile
📌 SAP CRM (Bengaluru)
🏢 Capgemini
📍 Bengaluru
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.