Salesforce Commerce Cloud Support Engineer | PAN India

Key Responsibilities

- Develop, support, and enhance Salesforce Commerce Cloud (SFCC) applications.
- Analyze, troubleshoot, and resolve platform and application issues.
- Understand business requirements and translate them into scalable technical solutions.
- Configure and manage SFCC Business Manager components.
- Develop and maintain front-end features using JavaScript, HTML5, CSS, and XML.
- Integrate SFCC applications with external systems through REST APIs.
- Support checkout flows, payment gateway integrations, and tax integrations.
- Participate in data migration and data-loading activities.
- Provide technical guidance, code reviews, and support to development teams.
- Contribute to solution design, estimation, planning, and continuous platform improvements.
- Collaborate effectively across cross-functional and global teams.

Required Skills

- Strong hands-on experience with Salesforce Commerce Cloud (SFCC).
- Experience in SFCC implementation,



customization, and support.
- Deep understanding of SFCC Business Manager and e-commerce workflows.
- Proficiency in JavaScript, HTML5, CSS, and XML.
- Experience with REST API integrations.
- Strong understanding of object-oriented programming and web technologies.
- Knowledge of Java/J2EE concepts.
- Excellent problem-solving and analytical skills.
- Strong communication and stakeholder management capabilities.
- Experience working in Agile development environments.

Positive to Have

- Retail or e-commerce domain experience.
- Experience working in global delivery models.
- Knowledge of payment gateway and tax integrations.
- Exposure to Salesforce Experience Cloud.
- Familiarity with Apex, Lightning Web Components (LWC), Aura Components, Flows, Validation Rules, Custom Metadata, and Data Loader.

📌 Salesforce commerce cloud Support Engineer (Bengaluru)
🏢 Tata Consultancy Services
📍 Bengaluru