Job Title: Salesforce Admin

Location: Mumbai/Indore

Exp Range: 2 to 5 years

Role Description A Salesforce Platform Administrator is responsible for the day-to-day administration, configuration, maintenance, and optimization of the Salesforce platform. The role ensures that Salesforce supports business processes effectively, delivers a positive user experience, and maintains data integrity, security, and system performance.

Key Responsibilities

Salesforce Administration & Configuration

- Configure and maintain Salesforce applications, objects, fields, page layouts, record types, and validation rules.
- Create and manage workflows, approval processes, flows, and automation solutions.
- Customize Salesforce to meet changing business requirements without extensive coding.

User Management & Security

- Create, modify, and deactivate user accounts.
- Manage profiles, roles, permission sets, sharing rules, and security settings.
- Ensure compliance with organizational security and access policies.

Data Management

- Maintain data quality, accuracy, and consistency.
- Perform data imports, exports, cleansing, and deduplication activities.
- Monitor data integrity and implement governance standards.

Reporting & Analytics

- Develop and maintain reports, dashboards,



and analytics solutions.
- Provide insights to business stakeholders through data visualization and KPI tracking.
- Support decision-making by delivering accurate business metrics.

System Maintenance & Support

- Monitor platform health, performance, and adoption.
- Troubleshoot system issues and resolve user-reported problems.
- Coordinate Salesforce releases, updates, and enhancements.

Business Process Improvement

- Gather and analyze business requirements.
- Recommend Salesforce best practices and process improvements.
- Collaborate with business users to implement scalable solutions.

Training & Documentation

- Train end users on Salesforce functionality and best practices.
- Create user guides, process documentation, and knowledge articles.
- Act as the primary point of contact for Salesforce-related support.

Integration & Change Management

- Support integrations with third-party applications.
- Assist in testing, deployment, and change management activities.
- Coordinate with developers, architects, and business stakeholders on system enhancements.

Connect on LinkedIn- https://www.linkedin.com/in/isha-bhatt-07056b219/

📌 Salesforce Administrator_Indore (Indore)
🏢 Tata Consultancy Services
📍 Indore