About CRMIT Solutions

CRMIT solutions is an Enterprise AI solutions company specializing in CRM-led digital transformation solutions. We turn fragmented data into decision-ready intelligence by combining 20+ years of CRM experience with production-grade Agentic AI, repeatable frameworks (Customer360++, Data360++),

and outcome-first delivery— so you get measurable value, not just models

Job Title: Salesforce Technical Architect

Location: Bengaluru

Future-Ready Workplace or (Our Culture)

● Work with young, passionate teams

● Growth-first environment with strong learning focus

● Robust AI-first mindset with emphasis on adopting AI tools in daily work

● Encouragement to explore AI-driven solutions for productivity and innovation

● Focus on multi-skill enablement and continuous upskilling

● Individuals who:

o Own their career growth o Have clear personal goals o Align their ambitions with organizational vision

● Self-driven culture, not manager-dependent

Role Summary

 The Technical Architect is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include--but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.

KEY RESPONSIBILITIES

 Collaborate with client partners to define requirements, results, and set and handle expectations

 Translate business requirements into well-architected solutions that best leverage the Salesforce platform

 Lead technical design sessions; architect and document technical solutions aligned with client business objectives; identify gaps between client's current and desired end states

 Provide oversight and governance of Salesforce projects!

 Design and review integration architecture (REST/SOAP, Platform Events, CDC, middleware like

MuleSoft).

 Ensure solutions comply with Salesforce governor limits, performance,



and scalability standards.

 Provide technical risk assessment and mitigation strategies throughout the project lifecycle.

 Review and optimize application performance and system scalability.

 Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed.

 Handle the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation!

 Maintain a target billable utilization aligned to the role.

 Ability to understand a project and investigate to debug issues.

 From time-to-time, the TA may be encouraged to partake in other pre-sales activities such as discovery and technical investigation sessions, Proof-Of-Concept (POC) development with prospects.

 Liaise with Salesforce product teams to support client implementations.

REQUIRED SKILLS & COMPETENCIES- Mandatory

 Total - 10-15 years of min work exp which includes min 5 years in Salesforce Projects

Implementation, functional knowledge required and good in Client Management.

 At least 2+years of experience in performing solution design review and building scalable,

reusable solutions and in reducing existing salesforce platform technical debt.

 Hands on experience with Lightning components, LWC, Lightning framework, Lightning Design

System, Lightning Data Service, Lightning Locker service, etc

 Hands on experience on the Force.com platform, Apex classes, visualforce, batch apex, triggers,

SOQL.

 Strong knowledge of Salesforce integration patterns (synchronous, asynchronous, event-driven)





 Hands-on experience with Platform Events and Change Data Capture (CDC)

 Ability to design and review enterprise-level data models.

 Experience in large data volume handling and performance optimization.

 Excellent understanding of Software Development Life Cycle (SDLC) including analysis,

requirement, design, development, enhancements, testing, deployment, and maintenance of enterprise applications.

 5-7 years of experience in leading & delivering projects. Consulting/functional background.

 The ability to understand project scope. Requirement and the proposed solution - convert the

Requirements in to project plan, sprint planning hands on Agile scrum Master process hands on.

Review Functional and Technical Documents and fine tune before submitting to the clients.

 Collaborate with internal teams as needed on talents/skill gaps to be addressed by consultants -

the ability to review the quality of deliverables by taking needed support as needed.

 Effective communication skills, track and report (internal, external) on progress; timely surfacing of risks/propose steps to mitigate - familiarity with std. project management tools (ms project for planning and Jjra etc..)

 KPIs - Quality, CSAT, employee experience, project profitability, renewals - saas/cx background a must, SF experience is mandatory. Developing Junior PMs and Business Analysts in the team.

 Better to have PMP certifications, SF Sales Cloud and Service Cloud Certifications.

QUALIFICATIONS

 Bachelors/Postgraduate degree, professional qualification, or relevant experience

 Minimum 10+ years of experience.

 Salesforce Certified Platform Developer 1, Salesforce Certified Platform Developer 2, Salesforce

Certified JavaScript developer 1, Salesforce Certified Platform App Builder, Salesforce Certified

Application Architect, Salesforce Certified System Architect certifications are preferred.

📌 Salesforce Architect (Bengaluru)
🏢 CRMIT Solutions
📍 Bengaluru