The Sales Operations Lead is responsible for improving the efficiency, predictability, and scalability of the sales organization.
You will partner closely with sales leadership to drive forecasting, pipeline management, CRM optimization, sales analytics, territory planning, process improvement, and sales technology. You will also serve as the primary owner of Salesforce from a business perspective, working closely with our Salesforce implementation partner to design and implement enhancements.
This role is ideal for someone who enjoys combining strategy, analytics, systems thinking, and operational execution to help a sales organization scale.
- Willingness to work an overlap shift from India to support our US Sales organization,
typically 2:00 PM to 11:00 PM IST (or as business needs require).
- 6 to 10 years of experience in Sales Operations, Revenue Operations, Business Operations, or Sales Strategy within a B2B SaaS company.
- Solid understanding of SaaS sales processes and pipeline management.
- Hands-on experience with Salesforce CRM.
- Experience managing CRM implementation partners or Salesforce administrators.
- Strong analytical skills with the ability to convert data into business recommendations.
- Advanced Excel or Google Sheets skills.
- Experience building dashboards using Salesforce reports or BI platforms.
- Strong project management and stakeholder management skills.
- Excellent written and verbal communication skills.
- Ability to influence cross-functional teams without direct authority.
- Ability to collaborate effectively with globally distributed teams across Sales, Marketing, Finance, Product, and Customer Success.