Tatvam Constructions Pvt. Ltd. is looking for a confident, presentable, and customer-oriented Sales Executive to handle walk-in customers and prospective homebuyers at its V-Uptown residential project in Kiwale, Pune.

The candidate will be responsible for welcoming clients, understanding their property requirements, explaining the project and available residential options, conducting project and sample-flat visits, handling customer queries, and converting prospective buyers into confirmed bookings.

1. Key Responsibilities

A. Walk-In Customer Handling

- Welcome walk-in customers and provide a professional, hospitable experience.
- Understand customers’ home-buying requirements, budget, preferred configuration, and purchase timeline.
- Build a positive relationship with customers and their family members.
- Identify suitable residential options based on customers’ needs.

B. Project Presentation

- Explain the V-Uptown project, its features, location advantages, connectivity, amenities, and available facilities.
- Present project brochures, floor plans, layouts, sample flats, and other sales materials.
- Explain flat configurations, carpet areas, floor plans, specifications, and available inventory.
- Highlight the project's genuine benefits and suitability for self-use or investment.

C. Site Visits & Sample Flat Presentation

- Accompany customers on project site visits and explain the layout and project features.
- Show sample flats, wherever available, and explain the layout, room sizes, fittings, and specifications.
- Explain available amenities and the current development status accurately.
- Address customer questions during the visit and ensure a positive customer experience.

D. Pricing & Commercial Discussions

- Explain approved flat prices, payment schedules, booking amounts, applicable charges, and available offers.
- Provide accurate information about applicable taxes, maintenance charges, parking,



and other costs as per approved company details.
- Handle customer objections related to price, location, flat configuration, and payment terms.
- Coordinate with the Sales Manager or management for discounts, negotiations, and approvals beyond delegated authority.

E. Sales Conversion & Booking

- Follow up with walk-in customers and site visitors who require additional time to make a decision.
- Maintain regular communication with interested clients regarding their visit and purchase decision.
- Explain the booking procedure and assist customers with the required booking documentation.
- Coordinate with the accounts, CRM, and documentation teams during the booking process.
- Work towards converting walk-in enquiries and site visits into confirmed flat bookings.

F. Customer Relationship Management

- Maintain professional relationships with prospective and existing customers throughout the sales process.
- Address customer queries promptly and coordinate with the concerned departments when necessary.
- Maintain accurate records of walk-ins, site visits, customer feedback, negotiations, and booking status.
- Provide daily sales updates and reports to the Sales Manager.

1. Required Skills & Competencies

- Excellent face-to-face communication and presentation skills.
- Strong interpersonal skills and the ability to build trust with homebuyers.
- Good knowledge of residential property sales and the home-buying process.
- Ability to explain floor plans, carpet areas, flat configurations, amenities, and project features clearly.
- Strong persuasion,



negotiation, and closing skills.
- Ability to handle customer objections and answer queries confidently.
- Professional personality, grooming, patience, and a customer-friendly attitude.
- Positive knowledge of English, Hindi, and Marathi.
- Basic computer knowledge and proficiency in MS Office and sales documentation.
- Ability to work towards monthly sales and booking targets.

1. Educational Qualification & Experience

- Graduate in any discipline; a qualification in Sales, Marketing, or Business Administration is preferred.
- Prior experience in residential real estate sales, property demonstrations, or customer-facing sales is preferred.
- Candidates with experience in handling walk-in customers, conducting site visits, and closing residential property deals will be given preference.
- Freshers with excellent presentation skills, confidence, and a strong willingness to learn may also be considered.

1. Key Performance Indicators (KPIs)

- Number of walk-in customers handled.
- Number of project presentations and site visits conducted.
- Conversion rate from walk-in enquiries and site visits to bookings.
- Monthly flat booking targets achieved.
- Quality of customer handling and customer feedback.
- Accuracy of sales records and booking documentation.
- Timely follow-up with walk-in customers and site visitors.

1. Working Conditions

- Full-time position based at the V-Uptown Sales Office, Kiwale, Pune.
- Willingness to work on weekends and holidays as required by customer visits and project sales activities.
- Salary, incentives, and sales targets will be as per company policy.

Work Location: Tatvam Vittoria – V-Uptown Sales Office, in front of Innovative World School, Kiwale, Pune – 412101. Reporting To: Sales Manager / Sales Head.

Pay: ₹20,000.00 - ₹22,000.00 per month

Work Location: In person

📌 sales executive (Kiwale)
🏢 Tatvam constructions
📍 Kiwale