? WE'RE HIRING | TELE-COLLECTION OFFICER (TCO) / SENIOR TCO ?

? Locations: Mumbai | Chennai | Hyderabad

? Employment Type: Full-Time

? Relevant Experience: Tele-Collections / Tele-Sales / Customer Service

? DRA Certification: Mandatory

? Key Responsibilities

- Handle delinquent and pre-delinquent customer accounts through outbound calls.

- Follow up on overdue payments and obtain Promise-to-Pay (PTP) commitments.

- Understand customer concerns and provide appropriate assistance.

- Maintain accurate customer information and call records in the CRM.

- Achieve assigned collection, productivity, and quality targets.

- Follow company processes, compliance guidelines, and call quality standards.

? Key Skills

✅ Tele-Collections & Debt Recovery

✅ DRA (Debt Recovery Agent) Certification

✅ Loan & Credit Card Collections





✅ Recovery Operations

✅ Tele-Sales & Customer Service

✅ Communication, Negotiation & Convincing Skills

? Interested candidates can share their updated CV:

? Email:

? Contact:

? Please share this chance with candidates who may be interested!

#Hiring #TCO #SeniorTCO #TeleCollections #DebtRecovery #DRA #CollectionsJobs #MumbaiJobs #ChennaiJobs #HyderabadJobs #Recruitment

- Experience

1 - 2 Years

- No. of Openings

25

- Education

10th Pass

- Role

Collection Agent

- Industry Type

Call Centre / BPO / ITES / LPO

- Gender

[ Male / Female ]

- Job Country

India

- Type of Job

Full Time

- Work Location Type

Work from Office

📌 Collection Agent (1-2 Years) (Hyderabad)
🏢 enfycon
📍 Hyderabad