Role A Sales Academic Counsellor combines educational guidance with revenue-driven enrollment and inside sales targets in the EdTech and training sector.
Key Responsibilities
- Lead Engagement: Handle inbound and outbound calls, WhatsApp queries, and emails from prospective learners.
- Consultative Counselling: Understand the student’s background, career goals, and academic needs to recommend the right courses.
- Sales Pipeline Management: Track leads, perform regular follow-ups, and manage conversions using CRM or Google Suite tools.
- Target Achievement: Meet or exceed monthly, quarterly, and team-wise admission and revenue targets.
- Post-Sales Service: Assist enrolled students with onboarding, documentation, and query resolution
Required Skills
- Education: Bachelor’s or Master’s degree in any stream (Education, Psychology, Business, or related fields preferred).
- Experience: 1 to 3+ years of experience in tele-sales, inside sales, EdTech, or academic counselling.
- Communication: Robust verbal and written communication skills in English and local languages.
- Sales Aptitude: High motivation for target achievement, negotiation abilities, and resilience.
- Technical Skills: Basic computer knowledge, CRM software, and MS Excel / Google Suite