We are seeking enthusiastic and motivated individuals for the role of International Voice Process Associate. This position is ideal for fresh graduates or postgraduates who are looking to start their careers in a dynamic and fast-paced environment. As an International Voice Process Associate, you will be responsible for handling customer queries and providing exceptional service to clients across various international markets.
Key Responsibilities:
Engage with customers through voice communication, addressing their inquiries and providing solutions in a timely manner.
Maintain a high level of professionalism and customer service during all interactions.
Collaborate with team members to ensure a seamless customer experience.
Participate in training sessions to enhance communication skills, including voice and accent training.
Work in US night rotational shifts,
ensuring flexibility and adaptability to changing schedules.
Required Skills:
Excellent communication skills in English, both verbal and written.
Ability to work in a team-oriented setting.
Solid problem-solving skills and a customer-centric approach.
Willingness to learn and adapt to recent processes and technologies.
This role offers a competitive salary package, with a CTC of 3 LPA, and includes benefits such as a two-way cab service and a structured work schedule of five days a week with two rotational week offs. If you are a recent graduate from the years 2022 to 2025 and possess the required skills, we encourage you to apply and join our team in Hi Tech City.
📌 International Voice Process Associate Hyderabad
🏢 WATERLEAF CONSULTANTS (P
📍 Hyderabad
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